FAQ's (frequently asked questions)

Where are Flutter Butter Bakery products made?

All products are baked by hand in a dedicated gluten free facility Brooklyn, New York. 

Are all Flutter Butter Bakery products certified gluten free?

All ingredients have been sourced from gluten-free brands/wholesalers. All products are also made in a certified gluten-free facility. Flutter Butter Bakery is in the process of obtaining international certification to be verified as Gluten-Free. 

What is certified gluten free?

Certified gluten-free is when a third-party organization inspects and verifies that the products and facility meet the strict standard for gluten-free safety. 

Are Flutter Butter Bakery products vegan?

No. But if you're looking for a vegan option, we have a blueberry streusel muffin that can be made vegan.

Are Flutter Butter Bakery products safe for people with food allergies?

We bake all of our baked goods in a certified gluten free facility, which also processes dairy, eggs, soy, sesame, peanuts and tree nuts. When nuts are used as an ingredient in our recipe, they are indicated as such. People with severe nut allergies should be aware that tree nuts are present in our production facilities.

What ingredients are in Flutter Butter Bakery products?

Ingredients for each product are listed on each product page. Please reach out to hello@flutterbutterbakery.com with any further questions.

I want to visit the Flutter Butter Bakery! Where is it located?

As of now, we don’t have a brick-and-mortar location. But you can buy from us directly and we can ship or deliver right to your door! As of now, we deliver to Manhattan, Brooklyn, and Queens. And we ship nationwide on request. 

Where does Flutter Butter Bakery deliver?

As of now, we deliver to Manhattan, Brooklyn, and Queens. And we ship nationwide on request through UPS or FedEx. 

Are all Flutter Butter Bakery products delivered fresh?

All Flutter Butter Bakery products are made to order so that you are receiving the freshest batch to your door.  Please stay tuned for frozen product delivery!

How will my order be shipped? 

If you live in Manhattan, Brooklyn, or Queens, you can place a hand delivery order. All other orders nationwide are shipped via insert name.

When will I receive my order?

Orders can be placed at least 48 hours in advance of delivery date. Depending where the item is being delivered or shipped to, you will receive your order within 48 hours unless otherwise specified on the website. 

Can I place a custom order?

Yes! We’re happy to work with you to customize an order. Minimum quantities will apply. For more info, please email hello@flutterbutterbakery.com 

How far in advance do I need to place a custom order?

We usually require 3-4 week’s notice for custom orders. That said, we are always happy to try to accommodate a shorter window if we're able to. Please send us an email hello@flutterbutterbakery.com and we’ll see what we can do!

I have an issue with my order. 

We’re sorry to hear that! Please email hello@flutterbutterbakery.com and we’ll see what we can do!

I changed my mind and want to cancel my order. 

We are sorry to hear that! We are a very small business that cannot accommodate cancellations at this time.